If you are having problems with a new or used car purchased from a car dealer (main dealer or otherwise), there is a new service that can help you.

The recently set up Consumer Ombudsman will provide advice in the form of step-by-step guidance when complaining to a company.

It says that its advice is “good for consumers and good for business”.

Visit consumer-ombudsman.org

See also my Post-Purchase Disputes page.

 

New Consumer Ombudsman