Mr & Mrs M, Bristol – “We have used Duncan a couple of times. On each occasion Duncan sourced a quality used car within the price, mileage, and specification criteria. This took away the hassle of trawling various websites and saved us time, but more importantly he got us an excellent deal on each car. We would most definitely be using his services again!”
Mr T A, Bristol – “I contacted Duncan to source a first car for my daughter. Duncan instinctively knew exactly we were looking for. He recommended a target make and model. The next day, he called me to let me know he’d found a great deal. He travelled down to Exeter to check the vehicle out and test drive it. All that was left for me to do was to contact the dealer, put a deposit down and then go and collect it. Duncan advised me on everything from what to look for/questions to ask specific to that vehicle. He even advised me on negotiating a fair price. In summary, Duncan took all of the pain out of the task of researching, finding and buying the right car at the right price. You can see in the level of detail how passionate and knowledgeable he is about cars. I can’t imagine trying to go through this process on my own again!”
Ms S C, Axbridge – “I contacted Duncan when I was looking to buy a car. I had some idea of what I was looking for and Duncan helped me think that through more, by sharing his thoughts and knowledge.
Duncan was brilliant – he completed research into the cars that were available that matched my spec, he accompanied me on two test drives, he negotiated on my behalf for the trade in of my old car and the cost of the new car, and he helped me navigate the whole transaction.
Throughout the entire experience Duncan was patient, friendly, knowledgeable and professional.
If you are thinking of buying or selling your car then I would highly recommend him and the services that he offers.”
Mr I D, Bucks – “I contacted Duncan for his advice on what to do for my next car. I was coming to the end of a lease on an e-Golf, and I had decided that taking out a new lease was not the right thing for me.
The choice of used vehicles out there is vast and I did not know where to start. Duncan provided some initial advice which enabled me to make a more informed decision about what type of vehicle I wanted and how best to finance this. I had a test drive in a couple of options and quickly decided on make, model and budget.
I discussed finance options with Duncan – I am semi-retired so this was very important. We worked out the best options and I asked Duncan to source a car of my choice for me. Within a couple of weeks or so I was collecting my beautiful blue Mercedes A250e.
Duncan provides a very friendly, professional service, he does not pressurise or rush decision making.
I would certainly recommend him to anyone who is confused about purchasing a new or used vehicle.”
Ms R H, Devon – “Despite my being a customer with an ambiguous but narrow bracket for what I wanted, and very limited financial means; Duncan was consistently supportive and diplomatic. Even as the search extended over weeks, he went out of his way to ensure I was happy with the results….
It was also a pleasure to get to know Duncan a little, as we messaged back-and-forth; he was efficient, reliable and friendly. I learned a lot and could never have navigated all of these variables without his help. Highly recommended!”
Mr J G, Gloucestershire – “Duncan recently helped me sell my Porche 991 Turbo. He did all the legwork, talking to Porsche dealers, online buyers and specialist dealers to research the market value of the car thoroughly. He quickly found me a buyer at the right price for me who, after speaking to Duncan, paid me a deposit without even seeing the car! The buyer then even picked up the Porsche from my house. All the hassle was taken off my hands, the car sold for excellent money, and Duncan’s fee was almost too reasonable. It’s a total no-brainer that I will be using Duncan’s services again.”
Mr I M, Blagdon, – “Duncan made the often stressful process of selling a car, and then selecting and negotiating the purchase of a replacement car, a painless experience. We talked about my requirements and budget, and he narrowed down and sourced the type of car we should look at. He was there at the purchase / trade-in and made the transaction a process we had confidence in. We love the new car and the fee was well worth it in the time it saved – we are all busy people – and avoided the stress of trading cars. I can highly recommend Duncan to anyone looking to purchase a new car.”
Mr R M, nr. Bath – “A Service You May Think You Don’t Need”. “I would like to share and commend a service that I stumbled upon….and found to be a terrific help. Duncan is just passionate about cars and I am absolutely confident he will provide straight, honest advice. His very reasonable charges are laid out on his website. (Once engaged) .. he went forth acting with my delegated authority, haggling as necessary, and ‘Bingo!’, he found precisely what we wanted. The deal was done and we are delighted with the result. Throughout, Duncan was diligent, helpful, on hand and patient. However, the BIG bonus for me was the total removal of the hassle, making the potentially traumatic process, selling and buying, pretty painless. I wish I had found ‘a Duncan’ earlier on in my driving life.”
Mr and Mrs C P, Woking – “With a third child on the way we needed to move on from our elderly BMW and buy a seven-seater as well as a second, more fun car. We asked Bristol Car Consultant for advice. Duncan listened to our requirements and discussed our budget. He suggested a Ford S-Max. We found one near us and the garage in question also had a really nice Audi A3 Convertible which we decided would be the ideal fun purchase. Duncan looked at both cars, established that they were close to being good value and helped us with negotiating tips. This helped us reduce the price on both of them. He also advised us what to look for when checking the cars over and suggested pertinent questions to ask of the dealer. We bought both cars and have been very happy with them. Duncan helped us to buy with confidence and to get a good deal.”
Mr A G, Surbiton – “When my old car died I needed a new family hatchback urgently. Duncan was recommended to me and agreed to accompany me to Car Giant so that I could deal with the purchase of a new car in one day. I wanted something a little different from the norm and we found an Alfa Romeo Giulietta with the right spec and at the right price. Duncan checked that it wasn’t overpriced and went over the basics for me to give me the confidence to buy. He helped me with the salesman and with insurance advice too. I am very happy with the car and the service I received from Duncan. If you need someone to give you a little help and confidence during the purchase of a car, I can highly recommend his services.”
Ms A M, Bath – “My husband and I were recommended to make contact with Duncan through some friends and were extremely glad to have done so! With busy full time jobs which involve travel and a demanding toddler to keep us busy, the last thing we and our little boy needed when it came to upgrading one car and buying a run around car was to spend every weekend on garage forecourts. We also felt quite “green” in negotiating tactics and couldn’t help feeling ripped off in our early discussions with car salesmen before Duncan came on board. From the moment we had an initial conversation with Duncan he immediately put us at ease and increased our confidence in our negotiations. He researched the vehicles we were interested in, telling us how he felt they were overpriced and why and even spoke to a garage for us in respect of a car we ultimately bought. He made himself available at evenings and weekends to help us out when we needed to move quickly to get the car we wanted and was fantastic to deal with. We would not hesitate to recommend Duncan to others or to use him again when it comes to buying another car.”
Mr P D, Ashford, Kent – “I had been searching for a Volvo XC70 for several weeks as I wanted a very specific spec. BCC took on the search and found what I needed within 24 hrs, and within 20 miles of my home. The car had just been advertised and Duncan’s work helped me to be the first to view it. I am now the happy owner of exactly the car I wanted!”
Mr T E, Poole, Dorset – “When our 3rd child was on the way, Duncan advised us to buy our Ford S-Max rather than a VW Touran. He also helped us choose which model to buy. We are very happy with it and still have it three years later.”
Mrs A J, Wandsworth, London – “We needed a car that offered good value, lots of space for my business needs, and reliability. Duncan advised us to buy a Skoda Octavia Estate and helped us research the available cars. We are very happy with it and even considering getting a newer one soon.”
Mrs S W, St Albans – “The steering rack failed on our 5 year-old VW Golf GTI. Duncan negotiated with VW on our behalf and saved us £1,080 on the originally quoted repair price. 90% of the bill was paid for by VW. We were extremely grateful for his help.”
Mr S W, Guildford, Surrey – “We needed a car to accommodate our growing family. Duncan suggested we trade in our Ford Focus for an S-Max. We love the car as it offers us all the practicality we could need.”
Mr M W, Winford – “Peugeot quoted me £1600 + VAT to repair the clutch slave cylinder on my 4 year-old Peugeot 4007. We contacted Bristol Car Consultant who stepped in for us and spoke with the dealer. Peugeot ultimately paid 60% of the repair bill, saving us over £1000.”